Blackbelt's Collaboration with Largo: Boosting Recognition and Driving Sales in Europe
Here's how Blackbelt360 boosted Largo's Sales, Performance and Operational Efficiency.
Largo is a renowned electronic device refurbishing company based in Nantes, France. It has established itself as a leading player in the French electronics market. With its commitment to sustainability and quality, the company has captured a significant portion of the French refurbished device industry. The partnership between Largo and Blackbelt came about as an opportunity to develop tech recycling software for the retail sector in a core territory for both countries.
Blackbelt's Involvement and Impact:
Blackbelt has been at the forefront of providing cutting-edge tech recycling software solutions to various industries including the retail sector. The collaboration with Largo offered an excellent opportunity to help an international company grow their sales, website performance and operational efficiency.
However, this had its challenges. Language barriers are common in international business resulting in mistranslations and communication errors. After delays in deadlines and pushing back on projects, Blackbelt arranged a face-to-face meeting at Largo's headquarters to discuss how the company could move forward with the integration of Blackbelt's Retail software. The meeting expedited the software launch, improved communication, and built a great rapport between the teams.
Driving Sales and Website Performance:
Boosting Largo's sales success was one of the collaboration's main objectives. Their FOH (front-of-house) and BOH (back-of-house) administrations were quickly streamlined with a fully customised system. Blackbelt's software combined various operations into a centralised system, increasing operational effectiveness, and cutting expenses.
"Blackbelt's software has changed the game for our company. Their state-of-the-art technologies and simple user interface have shortened our procedures, increasing production and efficiency everywhere. Blackbelt’s retail system combines perfectly with our own systems, removing compatibility problems and cutting down on configuration time.
The outstanding customer service Blackbelt provides is one of the things that sets them apart. Their team has been with us every step of the way, offering quick support and solutions tailored to our needs. They actively consider our suggestions while updating our workstreams, ensuring the software is always current and valuable" – Lorene Valot, Product Manager.
Operational Efficiency and Process Optimisation:
Largo's website was made significantly more effective by adopting Blackbelt Retail, which has increased website traffic conversion and reduced bounce rates. Largo’s customers now enjoy a seamless shopping and browsing experience.
Largo are enjoying a welcome increase in online sales:
Blackbelt's software and retail system has been crucial in boosting Largo's sales, enhancing the functionality of its website, and streamlining administrative procedures. Largo has forged a competitive edge in the market by using Blackbelt's cutting-edge software. This has allowed Largo to flourish in the device lifecycle and refurbished sector.
The collaboration is proof that innovative thinking and working together can create mutual success in the refurbished device market.
If you would like to know more about what solutions Blackbelt360 can offer, do not hesitate to reach out to our helpful team.